GlingMedia is an independent provider of remote technical support for third-party hardware and software products. GlingMedia does not bear any affiliation to these third-party brands. GlingMedia herby disclaims any kind of endorsements and sponsorship of these third party products. Our experts, although certified technicians, may or may not hold certification from any of these third party brands.

Refund Policy

For subscription based plans; a full refund will be issued if GlingMedia has not been able to resolve even a single issue for you within the first 15 days of the subscription. If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Notwithstanding this livetechpmay, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charges for servicing the Customer. For incident based plans, you will be eligible for refund when any of the following criterions are met: You have all the prerequisites which were required to resolve the problem and Issue was not resolved till the time account was active. The issue is out of scope for the particular plan if 15 days have not passed after the issue was last worked upon by aGlingMedia technician. All Cancellation Policy is adhered in accordance with the Consumer Protection Law of 1981 All the payments charged will be one time and not on recurring basis.